If you are tired of the bland and complex banking system in the UK and you are in search of a good bank that allows you to suggest features, test their app and follow up on your feedback, then Monzo has built just the right bank for you.

Monzo is one of the best digital banks and currently operates as a mobile app banking platform. It is based in London with offices around the UK.

It is authorized in the UK by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. 

To open a Monzo bank account (which many consider among the best online bank accounts), you need to carefully follow the steps laid out in this post.

Here you will learn about the requirements for an account with Monzo, the account types available in Monzo, how to fund your Monzo account, and how to reach their customer advocacy team.

To help you decide better, we'll introduce an alternative – the OhentPay multi-currency account – offering similar convenience and affordability for international money management.

It's a great option if you're comparing online banks like Monzo or looking for accounts like Monzo.

Requirements for an account with Monzo 

Currently, before you will be permitted to open a Monzo bank account, you must have the following in place;

• You must be 16 years old: generally, Monzo only allows people above the age of 16 to open an account. However, a few of their account types like Monzo Max and Monzo extra requires you to be above 18 years 
• You must be a UK resident
• You must also be willing to present a Valid ID (Passport, Driving license, National ID card, Biometric residence permit) during the account opening process.

How to open a Monzo bank account 

• Go to Google play store or App store, search for 'Monzo' and download the Monzo App 
• Sign up with your email address and password. 
• Fill in your personal details including, your name, home address, phone number. 
• You will also be required to answer questions about your sources of income and how you intend to use  the account 
• To complete the account opening process, you need to confirm your identity by taking a selfie video and uploading a picture of your valid ID. Monzo will confirm your identity by comparing your face in the video with your picture on the ID 
• Monzo offers several account types. So you can choose from their original Monzo current account, Monzo Extra, Monzo Perks or Monzo Max.
•  Once your account is set, within a few days you will get your Monzo card. When your card arrives, you can activate it by following the instructions on your Monzo app.

Many users searching for the best banking app UK or best bank application find Monzo's onboarding process smooth and simple.

How to fund your Monzo account

You can receive funds in your Monzo account through the Monzo App or by using your account details 

To get your Monzo account number;

• Click on the Home icon on your dashboard 
• Swipe down on your list of payments or Click on the Manage button under your Monzo card 

When you do either of these, your account number and sort code will appear.

To pay through the app;

• Click on the Home icon on your dashboard 
• Choose the account you want to add money into
• Select Add money (if you don't see this option, tap on the three dots that you find)

This flexibility makes Monzo one of the best e-banks for users who prioritize ease and speed in their transactions.

Account types available with Monzo 

Ordinary Monzo current account 

This is a free current account that lets you spend, save and manage your money in one place.

Some of its key features includes; instant notification, different pots for savings, transfers and bills payment.  The only eligibility that this account type has is that you must be up to 16 years old.

Monzo Extra 

Having a Monzo Extra account will allow you to see your other banks in one platform, this will in turn help you to manage your finances properly, study your credit wellbeing, budget and group spending easily.

To be able to use this account type, you must be up to 18 years old and you must also be willing to pay a monthly fee of £3.

Monzo Max

This account type has the largest cover for a Monzo account user. Monzo Max comes with a;

• Worldwide travel insurance 
• Phone insurance 
• UK and Europe breakdown cover
• Several advance tools
• Weekly Greggs treat
• Annual Railcard 
• 4.60% AER (variable) interest on Instant Access Savings Pots.

To enjoy all of these benefits, you must be between 18-69 years old and be willing to pay a monthly fee of £17.

Joint Account

This is a bank account jointly used by two people. To open a joint account with Monzo, you and the other party must have completed the following steps; 

• open a Monzo current account 
• activate 'Payments with Friends'
• On your Monzo App, click on the 'Create a joint account' button. If you are using an iOS device, you will find this button on your app profile page, while Android users can find it under the app settings.

How to reach Monzo customer service

As a Monzo customer, you can reach out to their customer care and advocacy team for questions, complaints or feedback any day and anytime through the following dedicated channels;

Phone: If you are calling from the UK dial 0800 802 1281 and if you are calling from abroad dial +44

Email: You can send your complaints or if you need help with anything, you can send a mail to Monzo's support team.

App: you can send your complaints, questions or feedback through the Monzo App chat.

Now you know how to open, activate and enjoy your Monzo account. However, if you have an account with another bank but you want to switch and make Monzo your main bank, then you can use the Current Account Switch Service (CASS) to set up the transfer. 

After you set up the transfer, you can leave everything to Monzo, they'll handle the admin for you completely free and within seven (7) days the transfer will be completed.

If you're still deciding between Monzo and other options, it's worth checking how it compares to the best British bank or other banks like Monzo.

Considering a switch?

Already have a bank account but want to move to Monzo? Use the Current Account Switch Service (CASS). Monzo handles the switch for free and completes it in 7 days.

Looking for alternatives?

If you're browsing for good banks in UK or want the best internet banking app, you may also want to try OhentPay.

OhentPay stands out for its specialization in remittance services, making it one of the best online banks for international money transfers. It features:

• Competitive exchange rates
• Transparent fees
• A user-friendly app comparable to other top 10 internet banks

OhentPay is ideal for:

• People who regularly send money abroad (covering over 190 countries and 50+ currencies)
• Those in search of apps like Monzo with better cross-border capabilities
• Users who prioritize transparency and value in money transfers

Whether you're after the best bank to bank transfer experience or simply need an alternative to the best internet banks, OhentPay is a smart choice for global-savvy users.