Customer identity verification is important for international financial platforms like OhentPay. Identity verification ensures security, builds trust and complies with regulatory requirements.

In Nigeria, where digital financial services are rapidly growing, understanding the available ID verification methods is necessary. There are different types of ID verification methods for customers in Nigeria.

Why Customer Identity Verification Important At OhentPay

Before mentioning the different types of ID verification, let’s explain why it matters:

Mitigating fraud and financial crimes.

Customer identity verification helps reduce fraud, money laundering, and other illegal activities. OhentPay takes this seriously to protect both users and the platform. Financial institutions like OhentPay need identity verification from customers who create bank accounts and send money as needed.

To build trust between OhentPay and customers.

In a digital economy, trust is important. Effective verification procedures promote trust between OhentPay and our customers. Identity verification can promote confidence between customers and business owners, which is necessary for the digital economy to grow and develop.

Preventing penalties from compliance bodies.

Non-compliance with AML (Anti-Money Laundering), KYC (Know Your Customer), and data privacy regulations can result in hefty fines and brand damage.

Types of Customer Identity Verification

Multi-Factor Authentication (MFA).

MFA adds an extra layer of security by requiring users to provide different forms of identification. It could be a PIN, password or fingerprint verification.

Document verification.

Users submit official documents (such as passports, driver’s licenses, or national IDs, and international passports) to verify their identity. 

Biometric verification.

Biometrics include fingerprint scans, facial recognition, and voice recognition. 

Address verification.

Confirming a user’s address helps prevent fraud and ensures accurate communication.

OhentPay’s Approach To Customer Identity Verification

At OhentPay we use these methods to create a solid verification process for our customers all over the world. Here’s how it works:

Step 1: Registration and basic information.

• During this process, our users sign up with their basic details, including name, phone number, and email address. This initial step helps create their OhentPay account in less than two minutes.

Click here to download the OhentPay app on your mobile device.

Step 2: Document submission.

• To get your account verified, users can upload official documents for verification in less than 2 minutes.  OhentPay checks the validity of these documents: A national ID card, an international passport, a voter card, a residence permit, and a driver's license. These required documents are requested based on your location.

For Nigerians, the NIN slip is not acceptable for account verification.

Step 3: Biometric data collection.

• OhentPay collects biometric data during account setup for a secure login setup. This can also be used in a case where you forget the PIN you used to create your OhentPay account.

Wrapping Up

Remember, OhentPay’s customer support is available 24/7 for any assistance. If you have further questions or need clarification, feel free to reach out!

If you’d like to send money anywhere in the world and you prefer fast transfers at great rates, we recommend the OhentPay money transfer service. Create an account to get started here.

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